Privacy Policy

At Dhenuz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Details (processed securely via payment gateway)

Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies and usage data

2. How We Use Your Information

• Process and deliver your orders
• Provide customer support
• Improve our website and services
• Send order updates and promotional emails (if subscribed)
• Prevent fraud and maintain security

We do not sell or rent your personal information to third parties.

3. Payment Security

All online payments are processed through secure and trusted payment gateways. Dhenuz does not store your credit/debit card details on our servers.

4. Cookies

Our website may use cookies to:

• Enhance user experience
• Remember your preferences
• Analyze website traffic

You may disable cookies in your browser settings if you prefer.

5. Third-Party Services

We may use third-party services such as:

• Payment gateways
• Courier and shipping partners
• Analytics tools

These third parties only receive the information necessary to perform their services.

6. Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of internet transmission is 100% secure.

7. Your Rights

• Request access to your personal information
• Request correction of incorrect data
• Request deletion of your data (subject to legal requirements)

To exercise these rights, contact us at:

Email: info@dhenuz.com

8. Updates to This Policy

Dhenuz reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

Contact Information

Dhenuz
Registered Office: Delhi, India
Branch Office: Bihar, India
Email: info@dhenuz.com

Thank you for trusting Dhenuz. Your privacy and security are important to us.